Rep Ordering functionality allows sales representatives (Reps) to place orders on behalf of customers through the TOTECS eCommerce platform, streamlining multi-customer ordering and enhancing the overall sales process.
This is especially useful in B2B environments where businesses have dedicated sales reps managing multiple customer accounts.
Contact UsRemove the need to call and email orders. Reps can log in and place orders directly within the TOTECS platform on behalf of their customers, which then flows to the ERP software for the warehouse team to process the order.
Contact UsReps can quickly generate quotes, repeat past orders, and customise or discount pricing for clients, without manual intervention.
Contact UsView pricing, terms, and products that are specific to each customer's account, ensuring accurate and relevant information for every transaction.
Contact UsReps can take orders whilst on the move, such as when visiting clients, at trade shows, or remotely, streamlining the sales process.
Contact UsEliminates the need for manual order entry by an admin or customer service team, by centralising order placement within the TOTECS platform.
Contact UsLogin to the platform and access the sale rep functionality.
TOTECS empowers sales representatives with a streamlined ordering process through its Rep Ordering functionality. Reps can log in to the platform, seamlessly switch between allocated customer accounts, and place orders on behalf of their customers. The system automatically applies relationship-level pricing, discounts, and payment terms, ensuring accuracy and consistency.
Contact UsSeamlessly switch between allocated customer accounts and place orders on behalf of those customers.
Work without friction as the system automatically synchronises relationship level pricing, discounts, and payment terms.
Reduce admin workload and eliminate manual keying errors by allowing orders to synchronise directly into the ERP or accounting software
Offer and set custom discounts to customers directly when adding products to the basket, speeding up the ordering process and providing personalised pricing on the spot.
Rep Space gives sales representatives the flexibility to manage all customer accounts or only those assigned to them. This ensures that each rep can focus on their specific clients while maintaining a clear overview of their responsibilities.
Offer and set custom discounts to customers directly when adding products to the basket, speeding up the ordering process and providing personalised pricing on the spot.
Manage customer accounts effectively with access to check account balances, review order history and address customer inquiries.
Access critical product information that reps need to make informed decisions. This includes multi-warehouse stock levels, discounts, and pricing details. Confidently guide customers, recommend alternatives if needed and ensure timely order fulfillment.
Make payments on behalf of customers, streamlining the payment process and ensuring orders are processed without delay.
Create and manage multiple shopping baskets per customer, providing ease for customers who place orders for different departments, projects, or locations.
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