NON STOP E-COMMERCE
For critical or blocking issues outside business hours please call us on
1300 123 500
Serious eCommerce players cannot afford downtime or slow websites. We treat your customers as if they were our own. High user satisfaction directly correlates to more online sales, much higher customer retention and more automation.
Contact Us
The TOTECS Cloud is hosted at Equinix Sydney which is a state-of-the-art tier 1 Data Centre. TOTECS operates in a highly controlled environment with enterprise level redundancy to make sure that our client's websites are not only fast but totally fail safe.
The Equinix Sydney Campus is the most interconnected group of data centres in Australia. It is the only place where companies can set up direct links to both of the continent’s largest peering points, as well as key submarine cable systems, and get on-demand and direct access to multiple cloud providers and multiple networks via the Equinix Cloud Exchange™.
The TOTECS Cloud stack operates in a secure virtualised environment across 9 virtualised layers on state of the art servers under management by Servers Australia. The virtualised environment has been designed to load balance across all levels to handle peak demand.
Businesses invest lots of time and energy into their eCommerce data and backups are a critical part of the equation. The TOTECS Cloud performs live snapshots of databases twice per day. If ever a case of catastrophic failure occurs at our primary data centre, daily incremental backups with a peer data centre ensure the TOTECS Cloud stack can be restored quickly with minimal interruption.
The TOTECS Ecommerce Platform is underpinned by a comprehensive, multi-layered approach to cyber security. It utilises a range of technologies and security best practices to protect, detect, monitor, and control data access across the platform.
For your websites hosted on the TOTECS Ecommerce Platform there are several tools to help autonomously and proactively manage website security. This includes the monitoring of websites to determine if web page requests are coming from allowed sources, and blocking traffic that is deemed a threat or nuisance.
As part of the TOTECS Ecommerce Platform's monthly website hosting and support service, it includes platform wide security updates, enhancements to its threat detection technologies, and continual security updates to infrastructure, all included in the hosting price.
For more information on how TOTECS protects your online business with its range of security measures, please contact us today.
Explore a range of helpful tools designed to support your business.
Let’s keep in touch! Subscribe below to
stay updated on all things TOTECS
