TOTECS Forums
User Rule to: Select users with an account balance %equalling% %value1% and is %value2%
Author Darren Smith
June 12 2018 @ 01:58 PM
June 12 2018 @ 01:58 PM
Thread Hi Rowan,
I am attempting to use the User/Account rule:
I would like to send an eMarketing email to all accounts that do not have a zero balance, or even have a debit balance, in the SYD territory but it doesn’t work. The rules all work up to that point of adding the account balance rule, but not after or even on its own.
The variations tried without success are:
- Greater than -$1.00 or Zero or other values
- Less than $1.00 or Zero
(There is no “Does not equal”option.)
I have verified that there are balances on account s in TOTECS.
Various other values have been tried, it does not filter correctly.
Can you provide any assistance please?
TOTECS - Ecommerce Services Coordinator
I am attempting to use the User/Account rule:
Select users with an account balance %equalling% %value1% and is %value2%
I would like to send an eMarketing email to all accounts that do not have a zero balance, or even have a debit balance, in the SYD territory but it doesn’t work. The rules all work up to that point of adding the account balance rule, but not after or even on its own.
The variations tried without success are:
- Greater than -$1.00 or Zero or other values
- Less than $1.00 or Zero
(There is no “Does not equal”option.)
I have verified that there are balances on account s in TOTECS.
Various other values have been tried, it does not filter correctly.
Can you provide any assistance please?
TOTECS - Ecommerce Services Coordinator