TOTECS Forums

Rowan Drew
January 29 2026 @ 04:57 PM
TOTECS Software Development Manager

Within the Purchaser Manager feature, If a user's assigned managing user is away or temporary unavailable, then there's 2 options available. Either:

OPTION 1
Assign the purchaser user to an additional managing user. A purchasing user can be assigned to multiple
managing users at the same time. All managing users will receive email notifications when the purchasing user submits the order. Either of the managing users can view the same pending orders, and approve or decline these orders. This way the managing user on leave or temporarily unavailable will still be aware of what orders were raised by the purchasing user.

OPTION 2
Assign a purchaser user to a different managing user. first assign a different managing user to the purchasing user, second un-assign the temporarily unavailable managing user from the purchaser user. Once the original managing user is available again, then reverse the process.

In both options it requires an Administrator user to login to the Administration Centre, click on the Users menu button, then click on the Purchaser Manager Approvals. menu item. Within the Purchaser Manager Approvals interface you can both unassign and assign managing users to purchaser users, as well as set the conditions on how manager users are required to approve orders.

If no user exists for the new managing user, then a user must be created first. That is done from within the Users menu, clicking on the Create New User menu item, setting the details of the new user. Once created the user new user can be assigned as a managing user within the Purchaser Manager Approvals interface. After which the new user's details can be given to the user.

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