
Hi Guys,
Is it possible to change the User message and logic. The current message is And it takes the quantity & price from MYOB data.
The issue is that a number of Users don't read the message (I know its quite clear!) and assume that the discount applies from "4" (in this case), whereas it only applies when quantities is more than 4. If possible, could the message read "Buy 5 or more for... " and the code retrieving the quantity break would need to increment the value by 1 If it was only the very odd occurrence,
I wouldn't bother raising this, but we get a number of orders coming through at the break quantity (ie the value displayed in the message) and then need to ring the customer to confirm whether or not they want an additional item to get the discount. Also as a FYI, customers have mentioned that this is how a number of other systems present the info when ordering.
Thanks,
Peter Howard