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Freight surcharge is not being applied to the order even though there is a condition and rule that should apply the charge for the user creating the order
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Freight surcharge is not being applied to the order even though there is a condition and rule that should apply the charge for the user creating the order
Author Rowan Drew
August 20 2015 @ 04:18 PM
Thread It was reported that when a user was proceeding through order checkout in the Trade interface, when they viewed the order a freight surcharge was not being set to the correct amount. Rules had been set up in the Order Surcharge Administration Centre so that if the user creating the order was assigned to a customer account, and the account had an ABN that was matched in a list of numeric ABN numbers, then the freight charge would be changed from $7 back to $0. However when the user proceeded through checkout the $7 freight charge was still being set for the order. The question is what is going wrong?

TOTECS Software Development Manager

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