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eCommerce, ERP Integrations & Digital Commerce Help

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How to always display an order's assigned sales representative ID/name within the Order Confirmation Notification Email

How do quoting features and processes work within content managed websites and connected business systems?

How are the options in the Previous Instructions drop down the Order Checkout/Submission content managed web page areas sorted?

Is there a way to restrict how many quantities of each product each user can order?

Can order surcharge rules for freight surcharges be imported or managed using a CSV spreadsheet?

Why is Eway's payment gateway returning a "Suspected Fraud" error when an order is attempted to be paid by a credit card?

What is the purpose of the "Quotes Tab" in the logged in B2B My Account section and how is it used?

How does the TOTECS system deal with CC Order Surcharges and how is the value dealt with by the Connector when it gets to Micronet?

When a product is added to basket from a content managed website can a Baskets Listing area be sorted so the last product added shows first?

Can sales rep users always see the Running Quote payment type option when creating an order as a quote, regardless of the customer account they are ordering for

How much does it cost to use SecurePay to handle credit card payment transactions for orders and invoices?

If the "Check Stock" order project setting is set to BLOCK, why is it possible to users to still an out-of-stock product to a basket and order?

Why are products not appearing in the basket when products are imported from a past order?

Which fields are mandatory when creating an address?

How do you add more countries to the list of countries in the drop down menu?

How do I set and control the minimum order surcharge for orders being raised?

Freight costs determined by number of 5kg packs required

How do you set the text set in the sales order line's product description when a sales order is sent to the Connector?

Custom message on trade interface order details page

Seeing Direct Debit payments that have been completed in the trade interface

Volume discount pricing for buy 1 or more in the trade interface

What should happen to product attachments when they are deleted from a product?

Determine stock from a kitted item, not from its kit components

Web order number to appear on the email sent by PayPal after order is submitted and paid for using PayPal

In the order checkout checkout process, can the confirmation email be made non-mandatory?

How do you set the order of how products appear in a related products?

How to change the name of the TNS/Mastercard merchant that appears on a buyer's bank statement for credit card payments

Creating product deals for combination products

Product flags in the trade interface

Forcing products in a users basket to update

How do you protect your business credit card fraud?

How can IFS Smart Freight software be configured to allow TOTECS to import sender addresses with new freight orders?

When do different Order Confirmation E-mail Notifications get sent out?

How can a user submit an order that contains an order number not in sequence with previously submitted orders?

How do you setup and give refunds using the new TNS Payment Gateway?

How to set up TNS's new payment gateway for credit card processing

Why is the order notification Email not being sent to administrator users after an order has been submitted?

How do you force users to buy products in packs instead of units?

How do you set the default currency for a project?

Users choosing to pay for an order by PayPal payment method are not being redirected to PayPal and an error message displays

Freight surcharge is not being applied to the order even though there is a condition and rule that should apply the charge for the user creating the order

Is there a way to write comment with every product?

Surcharge amount does not display in PayPal when an order is being paid with PayPal